Information Technology Department

Joe D. Teaching Class in Greenwoods 301

NCCC’s Information Technology (IT) Department provides high quality support to advance the instructional and community goals of Northwestern CT Community College.

Working in collaboration with the faculty, staff, and students, we seek to improve our learning environment by integrating effective and useful technology in the classroom and online.  Our department strives to be responsive to community needs and to enhance Northwestern CT Community College’s capacity for innovative learning in a safe and secure environment.

Northwestern IT Service Desk

On-Site IT Service – providing virtual and classroom support
Create a Service Request:
(How to create a service ticket)
Phone: 860-738-6367 (Available 8:30 AM-4:30 PM M-F)
Office: Founders Annex Room 109

Online IT Service: Available 24/7/365
Web Support:
Phone: 860-723-0221
Online Chat
IT Service Portal: 

Quick Links

Help with Logging in

Help with your Browser:

Course Resources

Blackboard Help and Support:

Help with Email/Office 365

Help with Microsoft Teams

Help with Campus WiFi

Self-Help – Training

More help and Alerts

Some links for Employees

Direct links to Online Resources:

WebEx Guidance:

Apple Support

Adobe Support

Other information

IT Staff

Jeff Southworth
Systems Manager

Allen Deane
Information Technology Technician

Yanni Velazquez
Academic Information Technology Technician

Rick Coutant
Director of Information Technology (Interim)

Map of CT State Northwestern with building labels and addresses.